FAQs
What does “bean-to-bar” mean?
We control every step of the chocolate-making process in-house — from raw cacao bean to finished bar. No pre-made chocolate, no compromises.
What does the cocoa percentage mean?
The cocoa percentage indicates the amount of cocoa ingredients in the chocolate. Higher percentages generally offer a richer cocoa flavour and lower sweetness. For example, our 65% dark chocolates deliver a more intense chocolate experience than our 55% dark chocolates.
Where does your cacao come from?
Single-origin from Karavali, Karnataka, on the west coast of India.
Are these bars Vegan?
55% and above bars are Vegan. However, bars with less than 55% cocoa content containts dairy. For eg - Cookie and Cream contains milk, so it is not vegan.
Are these bars Gluten-free?
Our dark chocolate bars are made without gluten-containing ingredients. However, they are produced in a facility that also handles wheat and may contain traces of gluten. Our Cookie & Cream white chocolate contains wheat and is not gluten-free.
What is Khandsari and how it is good for health?
Khandsari is unprocessed and raw cane sugar which does not spike your Glocose Index tremendously.
Why may the appearance of the chocolate vary slightly from batch to batch?
Our chocolates are crafted in small batches using natural ingredients. Minor variations in colour, texture, or inclusions are a sign of authentic craftsmanship and do not affect quality or taste.
How should I store my chocolate bars?
Store your chocolate in a cool, dry place away from direct sunlight and strong odours. The ideal storage temperature is between 16°C and 22°C. Refrigeration is usually not required.
How can I make the cookies warm and gooey again?
Warm the cookie in a preheated oven or air fryer at around 150°C for 2–3 minutes. Allow it to rest briefly before eating, as the chocolate or filling may be hot.
Are your cookies eggless?
Yes. All CACAO ESSENTIA cookies are completely eggless and handcrafted in small batches.
What makes your cookies different?
Our cookies are made with premium French butter, brown sugar, quality chocolate, and carefully selected inclusions. They are generously filled, rich in flavour, and baked for a soft, indulgent centre.
How should I store the cookies?
Store them in an airtight container in a cool, dry place, away from direct sunlight and moisture. For the best experience, consume them within the period mentioned on the packaging.
Do your cookies contain preservatives?
We do not add artificial preservatives, colours, or flavours to our cookies. Please refer to the individual product page for complete ingredient information.
Do you ship pan-India?
Yes — we ship across India. Delivery times and charges are calculated at checkout.
Do you ship internationally?
Not yet. We're India-only for now.
Can I place a wholesale or custom order?
Yes. We accept wholesale, corporate gifting, and custom orders. Please email your requirements to cacaoessentia@gmail.com . or reach out to us through - Contact section.